{"id":6180,"date":"2023-10-17T09:59:44","date_gmt":"2023-10-17T08:59:44","guid":{"rendered":"https:\/\/alcatel-home.eldapps.com\/assistance\/"},"modified":"2025-12-16T09:24:55","modified_gmt":"2025-12-16T09:24:55","slug":"assistance","status":"publish","type":"page","link":"https:\/\/alcatel-home.com\/en\/assistance\/","title":{"rendered":"Support"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">If you need assistance with our products, we recommend the following steps:<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Download the User Guide from : <div><a href=\"https:\/\/alcatel-home.com\/en\/documentations\/\" data-type=\"page\" data-id=\"395\">Documentation<\/a><\/div><\/li>\n\n\n\n<li>Find the answers to the main questions asked by other customers in our : <div><a href=\"https:\/\/alcatel-home.com\/en\/faqs\/\" data-type=\"page\" data-id=\"395\">FAQ<\/a><\/div><\/li>\n\n\n\n<li>Contact your reseller directly to obtain more information applicable to your product.<\/li>\n\n\n\n<li>Or contact our hotline  for any technical questions (installation problems, product use, after-sales service, warranty and returns etc&#8230;):<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">0207&nbsp;660 88 83*<\/h2>\n\n\n\n<h4 class=\"wp-block-heading\">From Monday to Friday<br>From 08:00am to 04:30pm<\/h4>\n\n\n\n<p class=\"has-small-font-size wp-block-paragraph\"><a href=\"mailto:UK&amp;EI-support@atlinks.com\">UK&amp;EI-support@atlinks.com<\/a><br><em>*The cost of the call is dependent on your service provider.<\/em><\/p>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>If you need assistance with our products, we recommend the following steps: 0207&nbsp;660 88 83* From Monday to FridayFrom 08:00am to 04:30pm UK&amp;EI-support@atlinks.com*The cost of the call is dependent on your service provider.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-assistance.php","meta":{"footnotes":""},"class_list":["post-6180","page","type-page","status-publish","hentry"],"acf":[],"featured_image_src":"","featured_image_src_square":false,"rbea_author_info":{"display_name":"Support","author_link":"https:\/\/alcatel-home.com\/en\/author\/support_eldapps\/"},"rbea_excerpt_info":"If you need assistance with our products, we recommend the following steps: 0207&nbsp;660 88 83* From Monday to FridayFrom 08:00am to 04:30pm UK&amp;EI-support@atlinks.com*The cost of the call is dependent on your service provider.","_links":{"self":[{"href":"https:\/\/alcatel-home.com\/en\/wp-json\/wp\/v2\/pages\/6180","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alcatel-home.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/alcatel-home.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/alcatel-home.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alcatel-home.com\/en\/wp-json\/wp\/v2\/comments?post=6180"}],"version-history":[{"count":5,"href":"https:\/\/alcatel-home.com\/en\/wp-json\/wp\/v2\/pages\/6180\/revisions"}],"predecessor-version":[{"id":35289,"href":"https:\/\/alcatel-home.com\/en\/wp-json\/wp\/v2\/pages\/6180\/revisions\/35289"}],"wp:attachment":[{"href":"https:\/\/alcatel-home.com\/en\/wp-json\/wp\/v2\/media?parent=6180"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}